Legal Document

Terms and Conditions of 37bet — General Terms of Use

Before using the platform, please read carefully the rules governing the relationship between you and 37bet. This document covers registration, betting, bonuses, payments, privacy, and much more.

Last updated: January 2026
Applicable to users in Brazil
Quick Summary
Adults 18 and over only
One account per CPF
Accurate information required
Bonuses have rollover requirements and expiration dates
Withdrawals via deposit method only
Manipulation results in suspension
24/7 support in Portuguese

What you need to know first

Eligibility and Registration
37bet is exclusively for individuals aged 18 and over who are residents of Brazil. Registration requires accurate information and one valid CPF per account. Providing false information will result in immediate suspension and cancellation of any pending balances.
Identity verification required
Bonuses and Promotions
Every bonus offered by 37bet comes with specific conditions — rollover requirements, expiration dates, and eligible games. The 100% welcome bonus up to R$ 500.00 requires the rollover to be completed before any withdrawal of bonus funds.
Read the terms of each promotion
Deposits and Withdrawals
37bet processes payments in BRL via Pix, boleto bancário, credit and debit card, PicPay, Mercado Pago, and TED. Withdrawals are released to the same method and account holder used for the deposit — no transfers to third parties.
Pix in up to 5 minutes
Sports Betting and Casino
Confirmed bets are final. 37bet reserves the right to void markets with clear odds errors, cancelled events, or cases of manipulation. Casino results depend on certified RNG — no strategy guarantees a profit.
RNG audited by an independent laboratory
Security & Privacy
All data is protected with 256-bit SSL encryption. 37bet does not share personal or financial information with third parties without the account holder's authorization, except as required by law. Full details are available in the Privacy Policy.
256-bit SSL on all transactions
Responsible Gambling
37bet provides self-control tools including deposit limits, loss limits, and temporary or permanent self-exclusion. Any user can request these measures through support or directly in their account settings.
Adults 18 and over only

Full Terms and Conditions document

Version effective as of January 2026. By registering or continuing to use 37bet, you confirm that you have read, understood, and agreed to all of the terms below.

1
Acceptance of Terms

These Terms and Conditions govern the use of all services provided by 37bet through the website https://37bet.world and any associated applications. By creating an account, making a deposit, placing a bet, or using any feature of the platform, the user confirms they have read this document in full and agree to all terms contained herein.

If you do not agree with any part of these Terms, you must stop using the platform immediately and refrain from creating an account. Continued use following any published updates constitutes automatic acceptance of the new terms.

Important: These Terms are legally binding and constitute a contract between you and 37bet. If you have any questions about a specific clause, please contact our Portuguese-language support, available 24 hours a day, before proceeding.
2
Eligibility and Registration

To create an account at 37bet and use any of its services, the user must:

  • Be at least 18 years of age;
  • Be an individual residing in Brazil;
  • Hold a valid CPF in good standing;
  • Provide accurate, complete, and up-to-date information during registration;
  • Not being enrolled in any sports betting self-exclusion program;
  • Not have had a previous account closed due to a violation of these Terms.

Each user may hold only one active account on the 37bet. Creating multiple accounts using the same CPF, address, device, card, or bank account is considered a serious violation and is subject to the immediate closure of all accounts involved, with retention of any pending balances.

A 37bet performs identity verification (KYC — Know Your Customer) and may request documents such as a government-issued ID, CPF, proof of address, and proof of ownership of the payment method used. Submitting these documents is mandatory for withdrawal approval and may be requested at any time.

Important: Providing false information during registration or the verification process will result in immediate account closure, bonus cancellation, and withholding of any pending balances pending investigation.
3
Account and Security

The user is solely responsible for keeping their login credentials — username and password — secure. A 37bet will never ask for your password via email, chat, or any other communication channel. We strongly recommend using strong, unique passwords.

If unauthorized access is suspected, the user must immediately notify the support team at 37bet. The platform is not liable for any losses resulting from the misuse of login credentials by the account holder or by third parties who gained access to that information due to the user's own negligence.

A 37bet may request additional verification by SMS, email, or document at any time — particularly for withdrawals above certain amounts, changes to account details, or detection of unusual account activity.

4
Deposits and Withdrawals

A 37bet operates exclusively in Brazilian reais (BRL). All deposits and withdrawals are processed in R$ and the accepted methods are:

  • Pix — instant credit, withdrawals averaging 5 minutes;
  • Bank slip (Boleto bancário) — processing time of up to 3 business days;
  • Credit and debit card — accepted card brands subject to availability;
  • PicPay — via direct integration with the digital wallet;
  • Mercado Pago — via direct integration;
  • TED — bank transfer via Nubank, Itaú, Bradesco, Banco do Brasil, and other participating institutions.

The minimum deposit at 37bet is BRL 10.00. The minimum withdrawal is BRL 30.00. A 37bet reserves the right to set daily, weekly, or monthly withdrawal limits based on the user's profile and VIP Program level.

Withdrawal rule: Withdrawals can only be made to the same method and account holder used for the deposit. It is not possible to withdraw to a third party's bank account, another person's card, or a digital wallet registered under a name different from the one on the 37bet account.

A 37bet may temporarily hold a withdrawal for identity verification purposes, anti-money laundering compliance, or review of unusual activity. In such cases, our support team will contact the user with guidance on the required documents.

5
Betting and Game Rules

By placing a bet at 37bet, the user confirms they understand the rules of the chosen market and accept the results based on the odds in effect at the time of confirmation. Confirmed bets are binding and cannot be unilaterally cancelled by the user.

A 37bet reserves the right to cancel or adjust bets in the following cases:

  • Odds with an obvious technical error (palpably wrong prices);
  • Event cancelled, postponed, or held at a venue different from the one originally scheduled;
  • Confirmed suspicion of match fixing or fraudulent bet combination;
  • A systemic error that has affected the integrity of the market.

For casino games — slots, roulette, crash games, blackjack, baccarat, and other titles — results are generated by an RNG (Random Number Generator) certified by independent auditing laboratories. Published RTPs are theoretical and calculated over the long term; individual session results may vary significantly.

A 37bet does not guarantee any outcome, winnings, or profit from sports betting or casino games. Betting and gaming involve real financial risk — you may lose the full amount wagered.

6
Bonuses and Promotions

A 37bet offers regular bonuses and promotions for new registrations and active players. All bonuses are subject to specific terms that must be read before activation. The general conditions applicable to any bonus are:

  • Rollover (wagering requirement): the bonus amount must be wagered a specific number of times before it can be withdrawn. The standard rollover for the welcome bonus is 10x the bonus amount;
  • Expiration date: unused bonuses within the specified period are automatically cancelled;
  • Eligible games: not all games contribute equally to the rollover — Sports Betting generally contributes 100%, slots vary by title, and Live Casino games may have a reduced contribution;
  • Bet limit while a bonus is active: while an uncleared bonus balance is active, the maximum bet amount per round may be limited;
  • Bonus wagering restrictions: low-risk strategies (hedging, arbitrage) used to meet rollover requirements are strictly prohibited;
  • One bonus per promotion: each promotion is valid once per user, CPF, address, and device.
Important: Participation in 37bet promotions is voluntary. 37bet reserves the right to modify, suspend, or terminate any promotion at any time without prior notice in cases of abuse, technical error, or circumstances beyond the platform's control.
7
User Conduct

The user agrees to use the 37bet lawfully, ethically, and in good faith. The following behaviors are strictly prohibited:

  • Creating multiple accounts to abuse bonuses or promotions;
  • Use of bots, automated scripts, or any software that interacts with the platform in a non-human manner;
  • Colluding with other users to guarantee specific outcomes in live bets or between one another (match fixing);
  • Systematic odds arbitrage across platforms using active bonuses;
  • Money laundering or use of the platform for unlawful purposes;
  • Attempting to hack, compromise, or exploit vulnerabilities in the platform;
  • Use of insider information for Sports Betting.

A 37bet continuously monitors activity on the platform and may, without prior notice, suspend accounts suspected of any of the above behaviors while conducting an internal investigation.

8
Privacy and Personal Data

A 37bet collects, stores, and processes personal data in accordance with its Privacy Policy, available at https://37bet.world/privacy-policy. By accepting these Terms, the user also consents to the Privacy Policy.

Data collected is used for: account operation, payment processing, fraud prevention, identity verification, compliance with legal obligations, and communication about relevant promotions and events (with the option to unsubscribe at any time).

A 37bet applies technical and organizational measures to protect user data, including 256-bit SSL encryption on all transactions. In the event of a security incident affecting your data, the platform will notify impacted users as required by applicable law.

9
Responsible Gambling

A 37bet believes that sports betting and casino games should be a form of entertainment — not a source of income or a way to solve financial problems. That's why the platform provides responsible gaming tools for all users:

  • Deposit limit: set a daily, weekly, or monthly cap on deposits to your account;
  • Loss limit: set the maximum amount you are willing to lose over a given period;
  • Temporary self-exclusion: suspend your account for a period of 24 hours to 6 months;
  • Permanent self-exclusion: permanently close your account — this action cannot be undone.

These tools can be accessed directly in the account settings or requested through 24-hour support. We ask that any user who notices problematic gambling behavior contact support immediately.

A 37bet does not accept accounts from users under 18. If you suspect a minor is using the platform, please report it immediately by emailing contato@37bet.world.

For more information on responsible gaming, visit https://37bet.world/responsible-gaming.

10
Account Suspension and Closure

A 37bet may suspend or close any user's account at any time and without prior notice in the following cases:

  • Violation of any provision of these Terms and Conditions;
  • Providing false or incomplete information;
  • Suspected fraud, money laundering, or match-fixing activity;
  • Abusive or offensive behavior directed at the support team or other users;
  • At the user's own request (voluntary closure);
  • Extended inactivity (account with no login for more than 24 months).

In the event of account closure due to a violation, the bonus balance is canceled immediately. The real-money balance may be withheld while the investigation is ongoing. If the violation is confirmed, the 37bet may withhold balances based on the extent of losses caused to the platform.

Users may also close their account at any time by contacting support via live chat or by email at contato@37bet.world. After voluntary closure, any pending real-money withdrawal balances will be processed as normal.

11
Limitation of Liability

A 37bet is not liable for financial losses arising from normal use of the betting and casino platform. Betting carries inherent risk — you may lose the full amount wagered.

We are also not liable for:

  • Temporary service interruptions caused by maintenance, technical failures, or events beyond our control;
  • Third-party actions that compromise the security of the user's account due to the user's own negligence;
  • Losses resulting from the use of third-party information to place bets;
  • Betting decisions based on analyses published by the platform in the Tips section — these analyses are for informational purposes only and do not guarantee any outcome.

The total liability of the 37bet in relation to any user, under any circumstances, is limited to the real-money balance available in the user's account at the time of the event.

12
Changes to the Terms and Conditions

A 37bet may update these Terms and Conditions at any time. Significant changes will be communicated at least 15 days in advance via the registered email address and/or a notification on the platform.

Minor editorial changes, clarifications, or regulatory adjustments may be made without formal prior notice. The last updated date at the top of this page will always reflect the current version.

If you do not agree with the changes, you must close your account before the new conditions take effect. Continued use of the platform after that date constitutes full acceptance of the changes.

13
Final Provisions

These Terms and Conditions are governed by Brazilian law. In the event of a dispute between the parties, the courts of the District of São Paulo, SP, are hereby designated as the exclusive venue for resolving any controversy arising from this instrument, with express waiver of any other jurisdiction, however privileged it may be.

If any provision of these Terms is found to be invalid or unenforceable, the remaining clauses will continue in full force and effect.

For questions, complaints, or any inquiries related to these Terms and Conditions, you can reach the support team at 37bet:

  • Live chat: available 24 hours a day, 7 days a week, directly on the platform;
  • Email: contato@37bet.world — response within 24 hours;
  • FAQ: https://37bet.world/faq — quick answers to the most common questions.
Final summary: 37bet exists to deliver quality entertainment — safe, transparent, and built for the adult Brazilian player. These rules protect both you and the platform, and we are always available to clarify any point.

Privacy: 37bet protects your personal and financial data with 256-bit SSL encryption. See our Privacy Policy and our Responsible Gambling for more information.

Deposits and Withdrawals in BRL

All methods below operate in BRL, with no currency conversion and no hidden fees. Pix is the fastest option — deposits credited in seconds, withdrawals processed in minutes.

Pix
Boleto Bancário
Credit/Debit Card
PicPay
Mercado Pago
TED — Nubank, Itaú, Bradesco, BB

Happy with the Terms? Welcome to 37bet

Sign up in under two minutes, claim a 100% bonus up to R$ 500.00 on your first deposit, and get access to football, MMA, slots, roulette, and much more — all in BRL, with fast withdrawals via Pix.

⚠️ Play responsibly. For players aged 18 and over only. Responsible Gambling

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